Paket Lengkap The Comparison Of Financial Performance Using Dupont System Analysis In Pt Kalbe Farma Tbk And Pt Kimia Farma Tbk Period 2011-2016

Abstract: Indonesia is a part of Association of South East Asia Nations (ASEAN) which means it has become open market that resulted the competition became fiercer and a company must be able to efficiently and effectively managing their asset. In Indonesia, there are some instability that happens on periods 2011 – 2016 like president election, politics, and cabinet changes that could affect Indonesian Stock Exchange.  This research aim to analyze the financial performance PT Kalbe Farma Tbk and PT Kimia Farma Tbk period 2011 – 2016  using DuPont System and compare those financial performance of both company. This research is classified as quantitative and used purposive sampling. The data were gathered from annual reports from both companies. Based on the result of the study, from the ROE perspective, PT Kalbe Farma Tbk is better from PT Kimia Farma Tbk. The researcher recommends that PT Kalbe Farma Tbk and PT Kimia Farma Tbk need to utilize their asset more, since from TAT both are decline each year and do a cost reduction for the raw materials.

Keywords: financial performance, return on equity, return on asset, dupont system analysis, ratio analysis

Penulis: Pascal . Kaharmen, Frederik G. Worang, Maria . Tielung

Kode Jurnal: jpmanajemendd171006

Paket Lengkap Analisis Imbas Kualitas Produk Dan Gambaran Merek Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variabel Intervening (Studi Pada Pelanggan Air Minum Dalam Kemasan Club Di Semarang)

Abstract: This research is motivated by the decrease in customer satisfaction of Club mineral water that can influence the loyalty of Club mineral water customers. Based on the problem, this research aims to examine the effect of product quality and merk image on customer loyalty through customer satisfaction as the intervening variable.

This research was conducted by distributing questionnaires to Club mineral water customers in Semarang with purposive sampling method. The samples used were 100 respondents of Club mineral water customers. The data were processed using software SPSS 23, and the analysis used were multiple linear regression analysis and test of Sobel to test the mediation effect of the independent variable to the dependent variable.

The result showed that product quality and merk image have positive and significant effect to customer satisfaction with the result of Y1 = 0,331 X1 + 0,463 X2, and merk image, product quality, and customer satisfaction have positive and significant influence to customer loyalty with the result Y2 = 0,206 X1 + 0.318 X2 + 0.311Y1. The result of the Sobel test shows that there is influence between product quality to customer loyalty through customer satisfaction as the intervening variable. Similarly, the merk image variable has an influence on customer loyalty through customer satisfaction. This is because of the value of t arithmetic higher than t table.

Keywords: Product Quality, Brand Image, Customer Satisfaction, Customer Loyalty

Penulis: Tias Widiaswara, Sutopo

Kode Jurnal: jpmanajemendd171007

Paket Lengkap Analysis Of Factors Affecting Capital Adequacy Ratio Between Islamic Bank And Conventional Bank Case Study – Berdikari Syariah And Berdikari (2009-2016)

Abstract: Banks are expected to perform their activities effectively and efficiently in order to reach financial goals. A healthy standard for banks in Indonesia is determined by Central Bank (Bank Indonesia), which is above 8% for the indication of capital adequacy ratio. This research analyses the relationship between capital adequacy ratio and its determinants between Mandiri and Mandiri Syariah bank. This research examines the simultaneous and partial influences between capital adequacy ratio and the variables of return on equity, net interest margin, loan/financing to deposit ratio, and bank size by using time series regression and using the quarterly period of 2009-2016.  The results reveal that the independent variables simultaneously affect capital adequacy ratio for both banks, and by partially, the results confirm that return on equity and bank size significantly affect capital adequacy ratio. With this research, companies are encouraged to figure out the root problems on how to manage a stable financial statements that may lay on some of the variables that are discussed in this study.

Keywords: capital adequacy ratio, return on equity, loan to deposit ratio, financing to deposit ratio, bank size.e

Penulis: Kartika Aprillia Kasmadi, Linda . Lambey, Johan . Tumiwa

Kode Jurnal: jpmanajemendd171008

Paket Lengkap Efek Merk Drivers Terhadap Sikap Perpindahan Kawasan Berkumpul Di Kota Semarang Dengan Keputusan Pemilihan Sebagai Variabel Intervening (Studi Pada Mahasiswa Universitas Diponegoro Semarang)

Abstract: The kasus of this research begins when in big cities a lot of popping place cafe that is built according to the tastes and needs of young people. In the city of Semarang, the number of cafes suitable for hangout spread throughout the city, one of which is phenomenal Han's Coffee. Coffee Coffee Han on Kusumawardani Street, Pleburan Village. Facilities and hidangan Han's Coffee Semarang quite diverse, ranging from drinks, snacks and have a concept free of drugs and liquor, so no wonder Han's Coffee Semarang crowded from morning to night, let alone Han's Coffee Semarang open for 24 hours.

The purpose of this study is to determine the effect of product, service quality, facilities and price on the displacement behavior. The method of this research is quantitative with the data instrument that got the questionnaire distributed to 100 respondents by using proportional random sampling technique, because the researcher divide the date on Tuesday (quiet) and crowded (Saturday) according to the proportion.

The results of this study used multiple linear regression formula with the help of SPSS; product, service quality and facilities partially or simultaneously. Furthermore, the variables of facilities, prices and purchasing decisions partially to the movement of the gathering place. Product variables and quality of partial service are not migratory to the shifting place of assembly. Simultaneously the product variables, service quality, facilities, price and purchase decisions affect the movement of the gathering place.

The end result (X1), quality (X2), price (X3), price (X4) and purchasing decision (Y1) orientation to the shifting place (Y2). As the magnitude of influence is 0.265 or 26.5 percent, meaning 100% -26.5% = 73.5% are independent variables of independent variables outside product variables (X1), service quality (X2), facility (X3) , price (X4) and purchase decision (Y1). From variable free variable see facility variable (X3) is the most dominant variable influence the movement of camping place, that is equal to 30,7 percent.

Keywords: merk drivers, shifting places of assembly and purchase decisions

Penulis: Wahyu Ruland Ugaje, Suryono Budi Santoso

Kode Jurnal: jpmanajemendd171009

Paket Lengkap Proses Transformasi Pt. Pos Indonesia (Studi Kasus Pada Kantor Processing Centre Semarang)

Abstract: Change is the transformation of the present state into the future state, in the hope of becoming a better state. Office of Processing Centre Semarang is transforming for the company's survival in order to grow continuously with the times, so that it will not decrease business. This research will analyze the transformation process done by Office of Processing Centre Semarang.

The purpose of this conceptual research is to present the current literature review related to Change Management. Change is inevitable in every organization. It's just that sometimes the desired changes are hampered by internal or external factors. Various literature related to change management is discussed in this study, along with the upcoming research kegiatan related to change management.

The method used is qualitative method with case study approach. The reason for choosing the method is so that this research can be done in depth and can focus to know the process of transformation done at Office of Processing Center Semarang. The results of this study indicate that the transformation made by the Office of Processing Centre Semarang has not been fully implemented. The unavailability of this transformation is due to employees' ignorance on the part of the staff will be the transformation itself on the Office of Processing Centre Semarang, so that the transformation has not been done according to what the company wants.

Keywords: Employee Performance; Organizational Communication; Change Management

Penulis: Yarra Waninda Permanasari, Mirwan Surya Perdhana

Kode Jurnal: jpmanajemendd171010

Paket Lengkap Efek Atmosfer Kafe, Daya Tarik Promosi, Dan Variasi Produk Terhadap Keputusan Pembelian Dengan Gambaran Merek Sebagai Variabel Intervening (Studi Pada Bar Blackbone Coffee Banyumanik, Semarang)

Abstract: Food business is one of the favorite business in Semarang, especially café. It’s proven with the rising of the growth number by 2010 to 2016 in Semarang area. One of the favorite café is Blackbone Coffee, located in Banyumanik. The tight competition in this business become one of the factor of decreasing selling in Blackbone Coffee. Therefore creative ideas are needed to hold the business on.

The  goal  of  this  study  is  to  explain  the  influence  of  the  café’s  atmosphere, promotion appeal, and product’s variety to the purchase decision, where the merk image is used as the intervening variable between the café’s atmosphere, promotion appeal, and product’s variety of the purchase decision in the Blackbone café. Those factors have the biggest impact in the purchase decision by the customers. Sample were collected from 100 respondents. Respondents' answers were analyzed by Multiple Linear Regression using SPSS program.

The result show that café’s atmosphere, promotion appeal, and product variety has positive and significant impact on merk image variable. 0,383 for café atmosphere, 0,161 for promotion appeal, and 0,459 for product variety. Brand image as the intervening variable has positive and significant impact on purchase decision variable with 0,443.

Keywords: Brand image, café’s atmosphere, product variety, promotion appeal, and purchase decision

Penulis: Yessi Lestari, Harry Soesanto

Kode Jurnal: jpmanajemendd171011

Paket Lengkap Efek Leader-Member Exchange (Lmx) Dan Percieved Organizational Support (Pos) Terhadap Janji Afektif (Studi Kasus Pada Karyawan Rumah Sakit Mekar Sari Bekasi)

Abstract: This research is aim to analyze the influence of member exchange (LMX) and perceived organizational support (POS) against affective commitment through employee of Mekarsari Hospital in Bekasi. The utilization of Affective Commitment can be an excuse for the hospital in improving the quality of health services that provided.

The population used in this research is the imployees of Mekarsari Hospital in bekasi according to the characteristics specified. This research method is using multiple regression analysis technique by taking samples with total sampling method which the samples used were 120 respondents. Data obtained from the questionnaire that were distributed directly to employess then processed and analyzed using SPSS program.

The results showed that the independent variables in this study, Leader- Member Exchange (LMX) has a positive and significant impact on Affective Commitment with the value of Standardization Coefficient in the amount of β 0, 404. Furthermore, the Perceived Organizational Support (POS) variable has positive and significant impact on affective commitment employees with a value of Standardized Coefficients in the amount of β 0, 263.

Keywords: Organizational Commitment, Affective Commitment, Leader- Member Exhange, Percieved Organizational Support

Penulis: Yogi Harthantyo, Mudji Rahardjo

Kode Jurnal: jpmanajemendd171012

Paket Lengkap Analisis Efek Antisipasi Nilai Pelanggan Dan Komunikasi Pemasaran Terhadap Minat Mengadopsi (Studi Pada Produk Telkom Indihome Triple Play Semarang)

Abstract: In this modern era, the need for technology, information and communication is growing rapidly. As the need grow greater, service providers are required to present a service that can follow the development of technology but in accordance with the needs and accepted by the society. Telecomunication and Network companies in Indonesia offer  many attractive products and with various benefits as a form of competition. As one of telekomunication company in indonesia, PT. Telekomunikasi Indonesia Tbk (Persero) or Telkom, presents their innovative product called Indihome Triple Play. This product combine three services in one product, that  consist of High Speed Internet on Fiber, Phone, dan Interactive TV. This research aimed to analyze the effect of Customer Value Anticipation and Marketing Communication on Intention to Adopt.

The sample in this study is 130 respondents of Indihome Triple Play customers, using the method of Structural Equation Modeling (SEM) The results of this study indicate that Customer Value Anticipation and Marketing Communication have positive and significant influence on Product Innovativeness (as intervening variable), and Product Innovativeness has positive and significant effect on Intention to Adopt.

Keywords: Customer Value Anticipation, Marketing Communication, Intention to Adopt, Product Innovativeness, Telecommunication technology, Service Provider

Penulis: Yunita Chandra Hapsari, I Made Sukresna

Kode Jurnal: jpmanajemendd171013

Paket Lengkap Analisis Faktor Pembedaan Keputusan Membeli Pakaian Di Freshmart Pundak Manado (Studi Pada Konsumen Laki-Laki Dan Perempuan Serta Pembelian Yang Direncanakan Dan Pembelian Yang Tidak Direncanakan)

Abstrak: Tujuan penelitian ini yaitu untuk menganalisa faktor-faktor yang membedakan keputusan membeli pada konsumen laki-laki dan perempuan serta pembelian yang direncanakan dan pembelian yang tidak direncanakan, dan untuk melihat faktor mana yang paling secara umum dikuasai dari antara ke-10 faktor tersebut, yang mempengaruhi keputusan membeli pada jenis konsumen di atas. Penelitian ini mengunakan penelitian komparatif (uji perbedaan), dimana 2 hal yang akan diuji, yaitu sikap pembelian laki-laki dan perempuan serta konsumen yang berbelanja dengan rujukan direncanakan dan tidak direncanakan (inpusif buying). Hasil penelitian mengatakan variabel produk (X1), harga (X2), kawasan (X3), promosi (X4), kualitas layanan (X5), motivasi membeli (X6), kepribadian konsumen (X7), kelompok referensi (X8) mempunyai dampak yang besar baik bagi konsumen laki-laki maupun konsumen perempuan dan bahkan didapati perbedaan yang signifikan antara keduanya dalam memutuskan membeli suatu barang. Variabel motivasi membeli (X6) merupakan variabel yang paling berpengaruh. Selanjutnya pembelian yang tidak direncanakan juga mempunyai potensi untuk meningkatkan keputusan pembelian secara positif.

Kata Kunci: faktor pembeda keputusan pembelian, konsumen laki-laki dan wanita, pembelian direncanakan dan tidak direncanakan

Penulis: Jane G. Poluan, Reitty L. Samadi

Kode Jurnal: jpmanajemendd171014

Paket Lengkap Analisis Imbas Kompensasi Dan Lingkungan Kerja Fisik Terhadap Loyalitas Kerja Karyawan Melalui Kepuasan Kerja Karyawan Sebagai Variabel Intervening (Studi Pada Kantor Direksi Pt Perkebunan Nusantara Ix Divisi Tanaman Tahunan)

Abstract: There is a research gap in previous studies between the influence of compensation on job satisfaction and employee loyalty, and the influence between the physical work environment on job satisfaction and employee loyalty. So that research aims to determine the influence of compensation and physichal work environment towards employee loyalty that mediated by job satisfaction at Office Directors of PT Perkebunan Nusantara IX Divisi Tanaman Tahunan Semarang.

The sampling method used on this research is proportional random sampling. Data was collected through questionnares to 60 respondents who are employees at Office Directors of PT Perkebunan Nusantara IX Divisi Tanaman Tahunan Semarang. The techniques of data analysis in this research includes the test of validiy, reliability, classical assumptions test, path analysis, Sobel test to examine the mediation effect, and hypothesis test.

The results of analysis and discussion indicates that compensation and job satisfaction had positive and significant effect on employee loyalty. While physical work environment has no significant effect on employee loyalty. Furthermore, job satisfaction is proven as perantara relathionship between compensation and physical work environment on employee loyalty.

Keywords: compensation, physical work environment, job satisfaction and employee loyalty

Penulis: Zahrah Putri Ramadhani, Mudji Rahardjo

Kode Jurnal: jpmanajemendd171015

Paket Lengkap Comparative Analysis Of Work Life Balance And Working Environment Between Male And Female Employees In Pt Bank Tabungan Negara (Persero) Tbk Manado

Abstract: Employees are the most important part of a company, especially in PT Bank Tabungan Negara (Persero)Tbk Manado with a good performance of employee it can increase the company’s values. With that condition Researcher want to help PT Bank Tabungan Negara Manado to to see is there any significant different in Work Life Balance and Working Environment between Male and Female employees. The researcher analyzes data based on primary data and secondary data by using SPSS software while, primary data is collected by distributing 100 questionnaires to 50 male and 50 female employee of PT Bank Tabungan Negara (Persero) Tbk. Secondary data is collected by reading various books, journal and browsing the internet. The researcher uses Independent Sample T-test. By using Independent sample T-test the result shows that there is no significant difference between Male and Female Customer in Work Life Balance and Working Environment. Based on the results, the data is normally distributed and homogenous. The researcher recommends for PT Bank Tabungan Negara (Persero) Tbk Manado no need to make a different between male and female employee in Work Life Balance and Work Environment.

Keywords: work life balance, working environment, independent sample t-test, gender, banking sector

Penulis: Pamela Felita Sambouw, David P.E Saerang, Farlane S. Rumokoy

Kode Jurnal: jpmanajemendd171016

Paket Lengkap Imbas Salesmanship, Kualitas Korelasi Dan Nilai Konsumen Terhadap Loyalitas Konsumen Mebel Pada Pt. Mustika Jati Jepara

Abstract: This study aimed to analyze the influence of salesmanship, relationship quality, and consumer value on consumer loyalty and also to determine which variables are the dominant influence among three variables salesmanship, relationship quality, and consumer value on consumer loyalty.

The population used in this research is the consumer who has ever bought furniture at PT.MUSTIKA JATI JEPARA, Jl. KH. Wahid Hasyim KM 2, Jepara. The samples are obtained by using purposive sampling method, that the sampling technique is based on certain characteristics, which is considered to have links with the characteristics of the population that has been determination before. Methods of data analysis using multiple linear regression analysis.

The results showed that the variables of salesmanship, relationship quality and consumer value simultaneously significant effect on consumer loyalty. Then partially variable relationship quality has the highest significant effect on consumer loyalty, while the consumers value have influence with significance level to the second highest on consumer loyalty, and salesmanship has the lowest significant influence on consumer loyalty .

Keywords: salesmanship, Relationship Quality, customer relationship, customer service, consumers Value

Penulis: Muhammad Afif Khoiruddin, Rizal Hari Magnadi

Kode Jurnal: jpmanajemendd171017

Paket Lengkap Comparative Research Of Job Satisfaction And Job Involvement Between Male And Female In Freshmart Pundak Mall Manado

Abstract: To motivate employees the company must pay more attention on their job satisfaction and job involvement. A gender difference appears on satisfaction and involvement, because each gender tends to give a different perception. By knowing what each gender perception toward each variable, this research aims to see if there is significant difference between male and female employees. This research used a quantitative method. The sample of this research is male and female employees in Freshmart Bahu Mall Manado. The number of respondents is 100 employees consist of 50 male and 50 female respondents. Simple random sampling was adopted to select the respondents. The data are collected by questionnaires. The result of this research shows there are no significant differences in terms of job satisfaction and job involvement between male and female employees. The management of company may consider about the job satisfaction and job involvement and should maintaining this current condition, as well as performance, improve the service and quality of employees both for male and female employees.

Keywords: male employees, female employees, job satisfaction, job involvement

Penulis: Tsania  Zumrotin, Linda Lambey, Johan Tumiwa

Kode Jurnal: jpmanajemendd171018

Paket Lengkap Influence Of Firm Size And Board Size Towards Capital Structure Decision (Case Study: State-Owned Enterprise Bank In Indonesia)

Abstract: The purpose of this research is to analyze the impact of Firm Size and Board Size toward Capital Structure simultaneously and partially. The objects of this research are state-owned enterprise banks that are listed in Indonesia Stock Exchange. This research is an associative study and used quantitative method which utilizes multiple regression analysis as the tool of analysis. Firm Size, Board Size and Capital Structure data of all banks were obtained for 10 years period each bank. The research results show that Firm Size did not give any significant impact toward Capital Structure partially, while Board Size, partially, gave significant impact toward Capital Structure. Simultaneously, Board Size and Firm Size give a significant impact toward Capital Structure. There are still a large part of what influences capital structure decision in Indonesian state-owned banks that should be examined, since these two variables examined in this research only provides 41.3% explanation.

Keywords: capital structure, firm size, board size

Penulis: Pangkey Hannah Maria Magdalena, Sifrid S Pangemanan, Joy Elly Tulung

Kode Jurnal: jpmanajemendd171019

Paket Lengkap Analisis Seni Administrasi Diferensiasi Produk, Kualitas Layanan, Dan Gambaran Merek Terhadap Keunggulan Bersaing Pada Pt. Bank Central Asia, Tbk. Kantor Cabang Utama Manado

Abstrak: Tujuan dari penelitian ini yaitu untuk mengetahui apakah Diferensiasi Produk, Kualitas Layanan, dan Citra Merek kuat terhadap keunggulan bersaing pada PT. Bank Central Asia, Tbk. Kantor Cabang Utama Manado baik secara simultan maupun parsial. Penelitian ini merupakan penelitian asosiatif yang dilakukan selama 6 bulan. Sampel pada penelitian ini berjumlah 100 responden dan data diperoleh dengan berbagi kuisioner kepada nasabah yang menabung di lebih dari dua bank. Data tersebut lalu diolah memakai kegiatan SPSS 2.0. Hasil uji membuktikan bahwa variabel Diferensiasi Produk dan Kualitas Layanan kuat secara signifikan baik itu parsial maupun simultan terhadap Keunggulan Bersaing. Sedangkan untuk variabel Citra Merek secara parsial tidak kuat secara signifikan terhadap Keunggulan Bersaing. Untuk itu, perusahaan harus mempertahankan Diferensiasi Produk dan Kualitas Layanan yang ada semoga unggul dalam bersaing.

Kata Kunci: diferensiasi produk, kualitas layanan, gambaran merek, keunggulan bersaing

Penulis: Omega Wulan Wilar, Frederik G. Worang, Djurwaty Soepeno

Kode Jurnal: jpmanajemendd171020

Paket Lengkap Imbas Kualitas Kehidupan Kerja Terhadap Janji Organisasi Melalui Motivasi Kerja Sebagai Variabel Intervening (Studi Pada Pt. Pelabuhan Indonesia Iii Cabang Tanjung Perak Surabaya)

ABSTRAK: Sumber Daya Manusia (SDM) yang berkualitas dalam suatu organisasi pada ketika ini merupakan suatu hal yang harus diperhatikan. Terlebih lagi ketika impian organisasi atau perusahaan untuk mempunyai keunggulan bersaing menuntut mereka untuk meningkatakan kualitas sumberdaya insan yang dimilikinya. Untuk mewujudkan sumber daya insan yang berkualitas tersebut tidak akan terlepas dari keberhasilan pihak administrasi organisasi untuk membuat pengelolaan sumber daya insan yang optimal melalui motivasi kerja dan kualitas kehidupan kerja.

Tujuan dari penelitian ini ialah untuk menguji efek kualitas kehidupan kerja terhadap janji organisasi yang dimediasi oleh motivasi kerja (Studi pada PT. Pelabuhan Indonesia III Cabang Tanjung Perak Surabaya). Jenis penelitian ini ialah penelitian kausalitas, dengan pendekatan kuantitatif. Penelitian ini memakai teknik stratified non random sampling dan di analisis memakai Structural Equation Modeling(SEM). Penelitian ini memakai sampel sebanyak 148 responden yang diambil dari karyawan PT. Pelabuhan Indonesia III Cabang Tanjung Perak Surabaya. Skala pengukuran dalam penelitian ini memakai skala likert.

Hasil penelitian menawarkan bahwa terdapat efek pribadi yang signifikan pada variabel kualitas kehidupan kerja terhadap motivasi kerja dengan nilai 0,901. Terdapat pula efek pribadi yang signifikan dari variabel motivasi kerja terhadap janji organisasi dengan nilai 1,101. Namun tidak terdapat efek pribadi dari variabel kualitas kehidupan kerja terhadap janji organisasi dengan nilai -0,253.

Kata kunci: Kualitas Kehidupan Kerja, Motivasi Kerja, Komitmen Organisasi

Penulis: ARDI PRIAMBODO

Kode Jurnal: jpmanajemendd171021

Paket Lengkap Imbas Komunikasi Organisasi Dan Kesepakatan Organisasi Terhadap Kinerja Karyawan (Studi Pada Divisi Umum & Sdm Dan Akuntansi & Keuangan Pt. Pg Candi Gres Sidoarjo)

Abstract: PT.PG CandiBarumerupakangabungandari PT Rajawali Nusantara Indonesia yang bergerak di bidang agro industri. Perusahaan inimempunyaivisiuntukmenjadiperusahaanterbaikdalambidang agro industri, siapmenghadapitantangandanungguldalamkompetisi global, makadiperlukankeahliandankemampuan. Dimanadalamhalinidiperlukanadanyakomunikasiorganisasidankomitmenorganisasi yang ada di PT.PG CandiBaru Sidoarjo.Penelitianinibertujuanuntukmengujidanmenganalisispengaruhkomunikasiorganisasidankomitmenorganisasiterhadapkinerjakaryawan. SampeldaripenelitianiniadalahkaryawandivisiUmum& SDM danAkuntansi&Keuangan PT.PG CandiBaruSidoarjoyang berjumlah 46 orang. Teknikanalisis data yang digunakanadalahanalisisregresi linier bergandadenganbantuan software SPSS 18.Hasilpenelitianmenjelaskanbahwakomunikasiorganisasi berpengaruhpositifsignifikanterhadapkinerjakaryawan. Komitmenorganisasiberpengaruhpositifsignifikanterhadapkinerjakaryawan. Komunikasiorganisasidankomitmenorganisasiberpengaruhsecarasimultanterhadapkinerjakaryawan.

Kata kunci: KomunikasiOrganisasi, KomitmenOrganisasi, KinerjaKaryawan

Penulis: FITRIA MERI ANDANI

Kode Jurnal: jpmanajemendd171022

Paket Lengkap Imbas Lingkungan Kerja Fisik Dan Lingkungan Kerja Non Fisik Terhadap Stres Kerja Dan Dampaknya Terhadap Kinerja(Studi Pada Kantor Bersama Samsat Mojokerto Kota)

Abstrak: Sistem Administrasi Manunggal Satu Atap(disingkatSamsat), atau dalam Bahasa InggrisOne Roof System, ialah suatu sistem manajemen yang dibuat untuk memperlancar dan mempercepat pelayanan kepentingan masyarakat yang kegiatannya diselenggarakan dalam satu gedung. Contoh dari samsat ialah dalam pengurusan dokumen kendaraan bermotor.Samsat merupakan suatu sistem kerjasama secara terpadu antara Polri, Dinas Pendapatan Provinsi, dan PT. Jasa Raharja (Persero) dalam pelayanan untuk menerbitkan STNKdan Tanda Nomor Kendaraan Bermotor .

Penelitian ini bertujuan untuk mengetahui dan menjelaskan dampak antara lingkungan kerja fisik, lingkungan kerja non fisik terhadap stres kerja dan kinerja karyawan. Penelitian ini ialah jenis penelitian kausal yang memakai pendekatan kuantitatif. Teknik pengambilan sampel menggunakanpurposive samplingdengan jumlah populasi 35 dansampel yaitu 32responden pada anggota satlantasyang bertugas di Kantor Bersama Samsat Mojokerto Kota. Analisis statistik yang dipakai ialah Structural Equation Modeling (SEM) dengan derma software smartPLS.

Hasil penelitian ini menjelaskan bahwa lingkungan kerja fisik kuat negatif terhadap stres kerja.Lingkungan kerja non fisik kuat negatif terhadap stres kerja. Lingkungan kerja fisik kuat aktual terhadap kinerja. Lingkungan kerja non fisik kuat aktual terhadap kinerja. Stres kerja kuat negatif terhadap kinerja.

Kata kunci: Lingkungan Kerja Fisik, Lingkungan Kerja Non Fisik, Stres Kerja,Kinerja Karyawan

Penulis: ERLINA KRISTANTI

Kode Jurnal: jpmanajemendd171023

Paket Lengkap Imbas Store Atmosphere Dan Harga Terhadap Keputusan Pembelian(Studi Pada Konsumen Excelso Jalan Sulawesi No 71 Surabaya)

Abstract: Persaingan bisnis bar yang semakin ketat menuntut para pelaku bisnis untuk memaksimalkan kinerjanya melalui taktik yang sempurna dalam menampilkan produk atau jasa yang terbaik untuk sanggup memenuhi selera konsumen yang selalu berkembang dan berubah-ubah. Faktor–faktor yang perlu diperhatikan dalam menghadapi persaingan bisnis bar antara lain store atmosphere dan harga. Tujuan dari penelitian ini yaitu untuk menguji adakah efek store atmosphere dan harga terhadap keputusan.

Penelitian ini memakai sampel 110 responden, mereka yaitu konsumen Excelso Jalan Sulawesi No. 71 Surabaya yang berusia minimal 17 tahun dan sudah pernah mengunjungi Excelso jalan Sulawesi No 71 Surabaya minimal 1 kali. Skala pengukuran dalam penelitian ini memakai skala Likert. Kemudian dianlisis memakai teknik Regresi linier berganda.

Hasil penelitian menunjukkan bahwa terdapat efek signifikan antara store atmosphere dan harga terhadap keputusan pembelian.

Kata Kunci: Store Atmosphere, harga dan Keputusan Pembelian

Penulis: SUFIE HALALA RAMADHANTI

Kode Jurnal: jpmanajemendd171024

Paket Lengkap The Effect Of Maybelline Social Media Marketing (Facebook, Youtube, Instagram) On Consumer Purchase Decision (Case Study: Sam Ratulangi University Students)

Abstract: Social media is trending. With the number of users rising each day, it becomes a better platform for business to communicate with their consumers. Social media provide business promotes their products or services. In social media consumers are actively talking about their experience and opinions about the products they have tried or even heard about it. This activity may affect the consumer to purchasing. This research aims to explain how the influence of Maybelline social media marketing (Facebook, YouTube, Instagram) on consumer purchase decision. Quantitative research method used for the purpose of this research. The sample size of this research is 100 Sam Ratulangi University students who are Maybelline consumers and already see Maybelline social media marketing. Purposive sampling was used by collecting data through online questionnaire. The research finds that Maybelline social media marketing affect on five stages of purchasing decision process. Maybelline marketing on YouTube and Instagram have positive effect on purchase decision. Otherwise, Maybelline marketing on Facebook has negative effect on purchase decision. Therefore, Maybelline needs to keep up their social media marketing.

Keywords: social media marketing, maybelline, consumer purchase decision

Penulis: Pijoh Meliani Caecilia, Paulus Kindangen, Ferdinand Tumewu

Kode Jurnal: jpmanajemendd171025

Paket Lengkap Evaluating Product Attributes Of Quicksilver’S Apparel Using Importance And Performance Analysis

Abstract: Product attributes is the way to differentiating in fashion industry and can give impact to customer purchase decision. The objectives of this research are to identify the importance of Quicksilver’s apparel attributes and to identify the performance of Quicksilver’s apparel attributes based on the variables such as merk name, style, retail store, and price. This research use quantitative approach and uses primary data obtained through questionnaires and uses importance and Performance Analysis. 100 respondents are the sample size of this research. The result of this study shows that merk name and price are placed in quadrant I (high important but low performance), retail store in quadrant III (low importance and low performance), while style in quadrant IV (low importance but high performance). In connection with the fashion competition that occurs in Manado, marketers must be able to act creatively in the development. Quicksilver need to conduct further internal research, in terms of follow up the result of this research, in order to increase or maintain the importance and performance of product attributes indicators that have a high impact to the consumers purchase decision that resulting in attract the customers attention and increasing the sales.

Keywords: product attributes, merk name, style, retail store, price, importance and performance analysis

Penulis: Virgilio J. P. Pangemanan, Sifrid S Pangemanan, Ferdinand Tumewu

Kode Jurnal: jpmanajemendd171026

Paket Lengkap Dampak Pelatihan, Pengembangan Karir, Promosi Jabatan Terhadap Kinerja Pegawai Pt. Angkasa Pura 1 (Persero) Sam Ratulangi International Airport Manado

Abstrak: Persaingan sumber daya insan dalam dunia transportasi udara semakin hari semakin ketat, sehingga semakin dituntut kualitas dari setiap aspek perseorangan maupun perusahaan. Untuk tercapainya kualitas yang lebih baik, ada beberapa hal yang harus diketahui, termasuk didalamnya yaitu bagaimana meningkatkan kinerja yang lebih baik. Penelitian ini bertujuan untuk mengetahui imbas secara simultan maupun secara parsial pelatihan, pengembangan karir, dan promosi jabatan terhadap kinerja pegawai PT. Angkasa Pura 1 (Persero) Sam Ratulangi international airport Manado. Data yang didapatkan melalui penyebaran kuesioner kepada 61 pegawai PT. Angkasa Pura 1 (Persero) Sam Ratulangi international airport Manado. Metode analisis yang dipakai dalam penelitian ini ialah analisis regresi linier berganda. Hasil analisis mengatakan bahwa kekerabatan antara Pelatihan, Pengembangan Karir, Promosi jabatan terhadap kinerja pegawai memiliki kekerabatan yang sedang. Uji hipotesis secara simultan menyatakan bahwa Pelatihan, Pengembangan Karir, Promosi jabatan memiliki imbas yang signifikan terhadap kinerja pegawai. Uji Hipotesis secara parsial mengatakan Pelatihan dan Pengembangan Karir tidak ada imbas yang signifikan terhadap kinerja pegawai, sedangkan sebaliknya Promosi Jabatan memiliki imbas signifikan terhadap kinerja pegawai.

Kata Kunci: pelatihan, pengembangan karir, promosi jabatan, kinerja pegawai

Penulis: Ricardo Gianluigi Tindi, Victor P.K Lengkong, Lucky O.H Dotulong

Kode Jurnal: jpmanajemendd171027

Paket Lengkap Imbas Pendidikan Dan Promosi Jabatan Terhadap Kinerja Pegawai Di Kantor Dinas Pendidikan Sitaro

Abstrak: Keberhasilan suatu perusahaan sangat dipengaruhi oleh kinerja karyawanya. Telah menjadi hal yang niscaya bahwa perusahaan akan selalu berusaha untuk meningkatkan kinerja karyawan.. Penelitian ini bertujuan untuk mengetahui imbas pendidikan dan promosi jabatan terhadap kinerja pegawai kantor Dinas Pendidikan SITARO.  Penelitian ini memakai teknik analisa regresi liniar berganda. Populasi berjumlah dan sampel berjumlah 30 orang. Menggunakan teknik sampel jenuh. Hasil penelitian ini menandakan secara simultan pendidikan dan promosi jabatan besar lengan berkuasa sigifikan terhadap kinerja pegawai kantor Dinas Pendidikan SITARO, secara parsial pendidikan besar lengan berkuasa terhadap kinerja pegawai kantor Dinas Pendidikan SITARO dan secara parsial promosi jabatan besar lengan berkuasa terhadap kinerja pegawai kantor Dinas Pendidikan SITARO. Saran Untuk meningkatkan  Kinerja Pegawai pada Dinas Pendidikan Sitaro, hendaknya ditingkatkan lagi Faktor Pendidikan di dalamnya.

Kata kunci: pendidikan, promosi jabatan, kinerja pegawai

Penulis: Indah A Kahiking, Silvya . Mandey, Regina Saerang

Kode Jurnal: jpmanajemendd171028

Paket Lengkap Imbas Teknologi Informasi, Lingkungan Kerja Dan Kompetensi Terhadap Produktivitas Karyawan (Study Pada Kantor Sentra Bank Sulutgo)

Abstrak: Salah satu faktor yang mempengaruhi tingkat keberhasilan suatu organisasi perusahaan yakni produktivitas karyawan. Usaha untuk meningkatkan produktivitas karyawan, diantaranya yakni dengan memperhatikan teknologi informasi, lingkungan kerja, dan kompetensi. Penelitian ini bertujuan untuk mengetahui teknologi informasi, lingkungan kerja, dan kompetensi baik secara simultan maupun parsial terhadap produktivitas karyawan pada Kantor Pusat Bank SulutGo. Populasi dalam penelitian ini yakni 252. Sampel yang dipakai pada penelitian ini berjumlah 72 responden dengan memakai rumus Slovin. Metode yang dipakai dalam penelitian yaitu memakai analisis regresi linier berganda, uji F dan uji t. Hasil penelitian pertanda teknologi informasi, lingkungan kerja dan kompetensi secara simultan kuat signifikan terhadap produktivitas karyawan, secara parsial teknologi gosip tidak kuat signifikan terhadap produktivitas karyawan, lingkungan kerja kuat signifikan terhadap produktivitas karyawan dan kompetensi kuat signifikan terhadap produktivitas karyawan. Untuk meningkatkan produktivitas karyawan disarankan kepada pihak kantor sentra PT. Bank SulutGo untuk lebih memperhatikan variabel-variabel di penelitian ini yang kuat secara signifikan terhadap produktivitas.

Kata Kunci: teknologi informasi, lingkungan kerja, kompetensi,produktivitas karyawan

Penulis: Axchel . Tumiwa, Bernhard . Tewal, Indrie D. Palandeng

Kode Jurnal: jpmanajemendd171029

Paket Lengkap Entrepreneurship As Side Activity (Case Study On Female Workers And Female Students In Manado City)

Abstract: The purpose of this research is to explore reasons and methods of female entrepreneur in Manado who conduct entrepreneurship as side activity. Especially with the current situation of the Indonesian workplace is being dominated by male, and there are already cases where female student succeed in having business while being an active. The type of this research is descriptive with qualitative approach and used triangulation methods as it tools. The methods used by the informants not so much different compared to those who conduct full-time entrepreneurship. With the informants aware of their entrepreneurial activity and has been planning ahead their entrepreneurship activity, to finally start it with their own personal saving as an initial capital. For the time management on both of their activity, most of them aware of their main activity’s responsibility and prioritize their main activity with less time allocated in their side activity. The result of reasons behind entrepreneurship activity are ‘hobby’, ‘for extra income’, ‘to be their own boss’, and ‘availability of own resources’. For female workers and students who have business idea or want to make extra money, conducting entrepreneurship might be a right choice, even if you have to start as side activity.

Keywords: entrepreneurship, side activity, female entrepreneur, student entrepreneur

Penulis: Owen . Rarumangkay, James . Massie, Farlane . Rumokoy

Kode Jurnal: jpmanajemendd171030

Paket Lengkap Factors Influencing Banks Capital Adequacy Ratio In Indonesian Banks: Case Study At Commercial Bank Listed Period 2010-2015

Abstract: Banks play a major role in foresting the economy of a nation. It serves as an intermediary for people with excess of money to the people in need of money. In carrying out its function, banks must maintain the capital adequacy that is used to assess its ability to bear risk that might occur. This research focuses on examining the factors that influence Indonesian commercial banks capital adequacy ratio (CAR). Fixed effect with least square dummy variable and 61 commercial banks as sample is used in the research. The result shows that operating expense to operating income ratio and total asset has a positive and significant influence to CAR. NIM is shows positive relationship with CAR this variable is found to be statistically significant. High level of capital will increase cash reserves that can be used to extend credit and high solvency level will open greater opportunities for the bank to improve its profitability. Conversely, low solvency level will reduce the bank’s ability to improve profitability, reduce public trust and affect its continuity.

Keywords: capital adequacy ratio (Car), net interest margin (nim), operating expense to operating income ratio (oeoi), total asset

Penulis: Franklin . Runtu, David . Saerang, Sifrid . Pangemanan

Kode Jurnal: jpmanajemendd171031

Paket Lengkap Qualitative Study Of Consumer Perception On Retailer Private Local Merk Product (Case Study At Alfamart And Indomaret Mini Market In Manado)

Abstract: The continuously growth of business world of retail industry can’t be separate by how consumer react towards their private local merk that’s why the purpose of this study is to analyze consumer perception on Retailer Private Local Brand Product at Alfamart and Indomaret mini market in Manado area. using in-depth interview result show that most of respondents already buy private local merk of Alfamart and Indomaret mini market in Manado area but only certain kind of private local merk product (PLB) like mineral water, dry and wet tissue, under wear for man and woman, lighter, snacks and envelop. There are many more PLB products but only those products that dominantly purchased by consumers. By this, retailer like Alfamart and Indomaret mini market company need to maintain the selling of most purchased PLB products and hold the true identity of PLB product itself and able to compete with other famous merk not just by the price but also the quality of the product with lower and affordable price.

Keywords: marketing, private local brand, consumer perception, perceived price, perceived quality, perceived risk, perceived value

Penulis: Harini . Sondakh, Sifrid S. Pangemanan, Farlane S. Rumokoy

Kode Jurnal: jpmanajemendd171032

Paket Lengkap The Impact Of Viral Marketing Using Social Media Platforms On Merk Awareness (Case Study: Laneige Cosmetic)

Abstract:     As the development of technology in this modern era, social media is used by companies as a medium to promote and introduce their products and services to consumers, and also impacts to build their brand. Then the phenomenon of viral marketing is become increasingly popular as part of today's marketing strategy. The purpose of this study was to determine the impact of viral marketing using social media platforms on merk awareness of cosmetic merk from South Korea, Laneige. Social media that represent each social media platform are Facebook, Youtube and Instagram. The data in this study were obtained from questionnaire that distributed to 100 respondents by using purposive sampling method, where the data is further processed by multiple linear regression method. From the analysis results show that viral marketing through these three social media simultaneously gives a significant influence in building merk awareness of 51.5%, but individually only Instagram shows a greater positive effect on merk awareness than the other two variables.

Keywords: viral marketing, social media, merk awareness, platform

Penulis: Hillary Gabriella Barri, David P.E Saerang, Johan R. Tumiwa

Kode Jurnal: jpmanajemendd171034

Paket Lengkap The Effect Of Credit Rating Announcement To Market Reaction

Abstract: Credit assessment for sovereign is generally done by a Credit Rating Agency such as Standard & Poor’s that increase Indonesia rank as a good news for the investment sector in Indonesia, also firm’s variables such as size used  for trading strategies that can outperform the market. This study aims to analyze the market reaction to the announcement of Indonesia Investment Grade. The method that used is event study methodology. Sample used 22 companies of LQ 45 in IDX. Analysis using the 7-days window period with daily stock price and market index. The expected return calculated by market model. T-Test be used to examine the significance of Average Abnormal Return around the announcement. The results of the study is there is a significant aneh return the day after the announcement of Investment Grade. Another aims in this research is to analyze is whether firm size related to market reaction. The data used is daily market capitalization. The method used is three panel data model : Pooled Model, Fixed Model, and Random Model. Throughout the three models, the firm size hypothesis has positive significant relationship on aneh return. Findings suggest to extend the sample thus able to reflect Indonesian capital market.

Keywords: credit rating (investment grade) announcements, event study methodology, aneh return, firm size, panel data, market reaction

Penulis: Eunike Zega, James D.D Massie, Hizkia H.D Tasik

Kode Jurnal: jpmanajemendd171035

Paket Lengkap Analyzing Customer Perception Of Japanese Dessert Shop In Manado (Case Study: Sumoboo And Sumikko)

Abstract: Japanese cuisine become animo in Indonesia and people are attracted to the flavor which surprisingly suit with Indonesian taste. One of the most popular Japanese dessert in Indonesia is Sumoboo which is a franchise shop. On the other hand, there is a local merk call Sumikko that only exist in Manado. This research aims to analyze the Customer Perception of Japanese Dessert Shop. The type of this research is descriptive with qualitative approach. The sample size of this research is 15 informants who are the customer of Sumoboo and Sumikko. The sampling method used in this research is purposive and snowball sampling by doing interview with the customer. The key findings regarding customer perception showed the top three consideration include: Quality, Value, and Financial Risk. In this case, people in Manado have a different perception toward Japanese Dessert. The results of Customer Perception show that percentage of perceive quality, perceive value and perceive risk attributs are important to the customer but not significant. This study was done with hope that it could contribute to the future researchers to examined the other attributs that affect customer perception, the business that similar with Sumoboo and Sumikko to increase the profit or advantages.

Keywords: customer perception, perceive quality, perceive value, perceive risk, dessert shop

Penulis: Desiree . Gefilem, Joyce . Lapian, Merinda . Pandowo

Kode Jurnal: jpmanajemendd171036

Paket Lengkap A Comparative Study Of Job Enrichment Between Male And Female In Dinas Pekerjaan Umum Provinsi Sulut

Abstract: This research is important because through job enrichment, employee can increase job satisfaction by giving employees the opportunity to use their various abilities. The purpose of this study is to know making the work moreinteresting, challenging and satisfying if comparative studies of Job Enrichment between male and female employees. Thebenefits of this study are to improve employee performance and reduce public complaints about Public Servant. Therecommendation for this research is leaders must be careful when measuring employee performance. Because of that, not all employees can receive and do job enrichment. This study uses quantitative research and data was collected from the Public Works Department of North Sulawesi. The data were analyzed by Independent Sample T-test, to analyze if there any significant difference between job enrichment of male and female in Dinas Pekerjaan Umum Provinsi Sulut. The populationof this research is the employees of Dinas Pekerjaan Umum in Sulut, with 50 respondents of male employee and 50respondent of female employee as the sample. The result shows that there is a significant difference between job enrichmentof male and female at Dinas Pekerjaan Umum Sulut.

Keywords: job enrichment, male, female

Penulis: Jazzy . Andries, Linda . Lambey, Johan R. Tumiwa

Kode Jurnal: jpmanajemendd171038

Paket Lengkap The Analysis Of Internet Services Using Analytical Hierarchy Process Method In Manado (Case Study: Telkomsel, Xl And 3)

Abstract: Internet has become important things in human lives. Nowadays, some of people added internet as their primary needs. Consumer purchase decision is the process involved when individuals or groups select, purchase, use or dispose products, services or experience and ideas to satisfy their needs It is important because in understanding customer decision making, we will understand how consumer make the purchase decision, how the process of decision making by customer from searching until selecting the product or service, and also we can know the factors that influence the decision making. Based on five criteria (restaurant price, usefulness, ease of use, enjoyment and speed), speed become the most influence to attract consumer followed by price. This research used quantitative method. Quantitative research seeks to quantify the data. The method used in this research is Analytical Hierarchy Process (AHP). AHP is a method for ranking decision alternatives and selecting the best one given multiple criteria. It allows users to assess the relative weight of multiple criteria or multiple options against given criteria in an intuitive manner.

Keywords: customer decision making, analytical hierarchy process

Penulis: F. Geraldy Lumempouw, Sifrid S. Pangemanan, Merinda . Pandowo

Kode Jurnal: jpmanajemendd171039

Paket Lengkap Analyzing The Financial Statement Using Horizontal – Vertical Analysis To Evaluating The Company Financial Performance Period 2012-2016 (Case Study At Pt. Unilever Indonesiatbk)

Abstract: The globalization of markets makes every business activity transcends the national border One of the multinational corporations that operated in Indonesia is PT. Unilever Indonesia Tbk. to survive and compete in the market the company not only focused on the strategy but also expected to be able to pay attention to the importance of financial statement for the continuity of the company in the market. This study is aim to know the financial performance of PT. Unilever Indonesia Tbk from 2012 to 2016.The researcher analyzed the data based on the secondary data which are the financial statements of PT. Unilever Indonesia Tbk from 2012-2016 by using Horizontal and Vertical analysis these two methods is used which aims to analyze the company financial performance. The secondary data is gathered through official site of Indonesia Stock Exchange that has the financial statement of PT. Unilever Indonesia Tbk. Descriptive quantitative approach is used in this research. After applied the horizontal and vertical analysis as a tools to evaluating the company financial performance, the result shows that the financial performance of PT. Unilever Indonesia Tbk has a good performance every analyzing year.

Keywords: horizontal Analysis, vertical Analysis, financial performance

Penulis: Maharani Nadia Lakada, S.L.H.V. Joice Lapian, Johan R. Tumiwa

Kode Jurnal: jpmanajemendd171040

Paket Lengkap Efek Konflik Kiprah Dan Keadilan Organisasi Terhadap Kinerja Karyawan (Studi Pada Karyawan Tetap Hotel Sahid Surabaya)

Abstract: Hotel Sahid Surabaya merupakan salah satu jenis perjuangan perhotelan di bawah naungan PT. Sahid Group. Perusahaan memiliki visi untuk mengakibatkan Hotel Sahid sebagai hotel terbaik di Surabaya. Untuk mencapai tujuan tersebut karyawan sebagai pelaku utama dituntut untuk memaksimalkan kemampuan yang dimilikinya dan menghasilkan kinerja terbaik.

Untuk menghasilkan kinerja yang baik, konflik kiprah dan keadilan organisasi menjadi faktor yang sanggup berdampak eksklusif terhadap baik dan buruknya kinerja karyawan. Tujuan penelitian ini ialah untuk mengetahui dan menganalisis imbas konflik kiprah dan keadilan organisasi terhadap kinerja karyawan pada hotel Sahid Surabaya. Sampel penelitian ini ialah 86 karyawan tetap, teknik sampling yang dipakai ialah simple random sampling. Teknik pengujian data yang dipakai analisis regresi berganda dengan memakai software SPSS 23. Hasil penelitian ini mengatakan bahwa konflik kiprah besar lengan berkuasa signifikan negatif terhadap kinerja karyawan, keadilan organisasi besar lengan berkuasa signifikan konkret terhadap kinerja karyawan. Penelitian ini juga mengatakan bahwa konflik kiprah dan keadilan organisasi besar lengan berkuasa secara simultan terhadap kinerja karyawan.

Kata kunci: Konflik Tugas, Keadilan Organisasi, Kinerja Karyawan

Penulis: ALFI RIZKA FITRIYANTI

Kode Jurnal: jpmanajemendd171041

Paket Lengkap The Influence Of Change Management And Organizational Culture To Employee Performance Study At Sam Ratulangi University Rectorate

Abstract: This research titled: The Influence Of Change Management And Organizational Culture To Employee Performance Study At Sam Ratulangi University Rectorate. This study aims to determine the impact of change management and organizational culture on employee performance simultaniously and partially. Total sample are 75 respondents. The research was conducted at Sam Ratulangi University Rectorate office in Manado City North Sulawesi Province. Data analysis using multiple linear regression analysis, t test and F test. The results showed that, change management has significant and positive impact on employee performance, change management become the highest impact factor to employee performance compare other variable in this research. Organizational culture has significant and positive impact on employee performance, organizational culture become the lowest impact factor to employee performance compare other variable. Suggestion of this research is Sam Ratulangi University in order to improve the employee performance of this organization should focus first of all on the change management also the organizational culture as the proxy of employee performance.

Keywords: change management, organizational culture, employee performance

Penulis: Dwiranni F. Lumunon, Farlane S. Rumokoy, Johan Tumiwa

Kode Jurnal: jpmanajemendd171042