Paket Lengkap The Comparison Of Financial Performance Using Dupont System Analysis In Pt Kalbe Farma Tbk And Pt Kimia Farma Tbk Period 2011-2016

Abstract: Indonesia is a part of Association of South East Asia Nations (ASEAN) which means it has become open market that resulted the competition became fiercer and a company must be able to efficiently and effectively managing their asset. In Indonesia, there are some instability that happens on periods 2011 – 2016 like president election, politics, and cabinet changes that could affect Indonesian Stock Exchange.  This research aim to analyze the financial performance PT Kalbe Farma Tbk and PT Kimia Farma Tbk period 2011 – 2016  using DuPont System and compare those financial performance of both company. This research is classified as quantitative and used purposive sampling. The data were gathered from annual reports from both companies. Based on the result of the study, from the ROE perspective, PT Kalbe Farma Tbk is better from PT Kimia Farma Tbk. The researcher recommends that PT Kalbe Farma Tbk and PT Kimia Farma Tbk need to utilize their asset more, since from TAT both are decline each year and do a cost reduction for the raw materials.

Keywords: financial performance, return on equity, return on asset, dupont system analysis, ratio analysis

Penulis: Pascal . Kaharmen, Frederik G. Worang, Maria . Tielung

Kode Jurnal: jpmanajemendd171006

Paket Lengkap Analisis Imbas Kualitas Produk Dan Gambaran Merek Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variabel Intervening (Studi Pada Pelanggan Air Minum Dalam Kemasan Club Di Semarang)

Abstract: This research is motivated by the decrease in customer satisfaction of Club mineral water that can influence the loyalty of Club mineral water customers. Based on the problem, this research aims to examine the effect of product quality and merk image on customer loyalty through customer satisfaction as the intervening variable.

This research was conducted by distributing questionnaires to Club mineral water customers in Semarang with purposive sampling method. The samples used were 100 respondents of Club mineral water customers. The data were processed using software SPSS 23, and the analysis used were multiple linear regression analysis and test of Sobel to test the mediation effect of the independent variable to the dependent variable.

The result showed that product quality and merk image have positive and significant effect to customer satisfaction with the result of Y1 = 0,331 X1 + 0,463 X2, and merk image, product quality, and customer satisfaction have positive and significant influence to customer loyalty with the result Y2 = 0,206 X1 + 0.318 X2 + 0.311Y1. The result of the Sobel test shows that there is influence between product quality to customer loyalty through customer satisfaction as the intervening variable. Similarly, the merk image variable has an influence on customer loyalty through customer satisfaction. This is because of the value of t arithmetic higher than t table.

Keywords: Product Quality, Brand Image, Customer Satisfaction, Customer Loyalty

Penulis: Tias Widiaswara, Sutopo

Kode Jurnal: jpmanajemendd171007

Paket Lengkap Analysis Of Factors Affecting Capital Adequacy Ratio Between Islamic Bank And Conventional Bank Case Study – Berdikari Syariah And Berdikari (2009-2016)

Abstract: Banks are expected to perform their activities effectively and efficiently in order to reach financial goals. A healthy standard for banks in Indonesia is determined by Central Bank (Bank Indonesia), which is above 8% for the indication of capital adequacy ratio. This research analyses the relationship between capital adequacy ratio and its determinants between Mandiri and Mandiri Syariah bank. This research examines the simultaneous and partial influences between capital adequacy ratio and the variables of return on equity, net interest margin, loan/financing to deposit ratio, and bank size by using time series regression and using the quarterly period of 2009-2016.  The results reveal that the independent variables simultaneously affect capital adequacy ratio for both banks, and by partially, the results confirm that return on equity and bank size significantly affect capital adequacy ratio. With this research, companies are encouraged to figure out the root problems on how to manage a stable financial statements that may lay on some of the variables that are discussed in this study.

Keywords: capital adequacy ratio, return on equity, loan to deposit ratio, financing to deposit ratio, bank size.e

Penulis: Kartika Aprillia Kasmadi, Linda . Lambey, Johan . Tumiwa

Kode Jurnal: jpmanajemendd171008

Paket Lengkap Efek Merk Drivers Terhadap Sikap Perpindahan Kawasan Berkumpul Di Kota Semarang Dengan Keputusan Pemilihan Sebagai Variabel Intervening (Studi Pada Mahasiswa Universitas Diponegoro Semarang)

Abstract: The kasus of this research begins when in big cities a lot of popping place cafe that is built according to the tastes and needs of young people. In the city of Semarang, the number of cafes suitable for hangout spread throughout the city, one of which is phenomenal Han's Coffee. Coffee Coffee Han on Kusumawardani Street, Pleburan Village. Facilities and hidangan Han's Coffee Semarang quite diverse, ranging from drinks, snacks and have a concept free of drugs and liquor, so no wonder Han's Coffee Semarang crowded from morning to night, let alone Han's Coffee Semarang open for 24 hours.

The purpose of this study is to determine the effect of product, service quality, facilities and price on the displacement behavior. The method of this research is quantitative with the data instrument that got the questionnaire distributed to 100 respondents by using proportional random sampling technique, because the researcher divide the date on Tuesday (quiet) and crowded (Saturday) according to the proportion.

The results of this study used multiple linear regression formula with the help of SPSS; product, service quality and facilities partially or simultaneously. Furthermore, the variables of facilities, prices and purchasing decisions partially to the movement of the gathering place. Product variables and quality of partial service are not migratory to the shifting place of assembly. Simultaneously the product variables, service quality, facilities, price and purchase decisions affect the movement of the gathering place.

The end result (X1), quality (X2), price (X3), price (X4) and purchasing decision (Y1) orientation to the shifting place (Y2). As the magnitude of influence is 0.265 or 26.5 percent, meaning 100% -26.5% = 73.5% are independent variables of independent variables outside product variables (X1), service quality (X2), facility (X3) , price (X4) and purchase decision (Y1). From variable free variable see facility variable (X3) is the most dominant variable influence the movement of camping place, that is equal to 30,7 percent.

Keywords: merk drivers, shifting places of assembly and purchase decisions

Penulis: Wahyu Ruland Ugaje, Suryono Budi Santoso

Kode Jurnal: jpmanajemendd171009

Paket Lengkap Proses Transformasi Pt. Pos Indonesia (Studi Kasus Pada Kantor Processing Centre Semarang)

Abstract: Change is the transformation of the present state into the future state, in the hope of becoming a better state. Office of Processing Centre Semarang is transforming for the company's survival in order to grow continuously with the times, so that it will not decrease business. This research will analyze the transformation process done by Office of Processing Centre Semarang.

The purpose of this conceptual research is to present the current literature review related to Change Management. Change is inevitable in every organization. It's just that sometimes the desired changes are hampered by internal or external factors. Various literature related to change management is discussed in this study, along with the upcoming research kegiatan related to change management.

The method used is qualitative method with case study approach. The reason for choosing the method is so that this research can be done in depth and can focus to know the process of transformation done at Office of Processing Center Semarang. The results of this study indicate that the transformation made by the Office of Processing Centre Semarang has not been fully implemented. The unavailability of this transformation is due to employees' ignorance on the part of the staff will be the transformation itself on the Office of Processing Centre Semarang, so that the transformation has not been done according to what the company wants.

Keywords: Employee Performance; Organizational Communication; Change Management

Penulis: Yarra Waninda Permanasari, Mirwan Surya Perdhana

Kode Jurnal: jpmanajemendd171010

Paket Lengkap Efek Atmosfer Kafe, Daya Tarik Promosi, Dan Variasi Produk Terhadap Keputusan Pembelian Dengan Gambaran Merek Sebagai Variabel Intervening (Studi Pada Bar Blackbone Coffee Banyumanik, Semarang)

Abstract: Food business is one of the favorite business in Semarang, especially café. It’s proven with the rising of the growth number by 2010 to 2016 in Semarang area. One of the favorite café is Blackbone Coffee, located in Banyumanik. The tight competition in this business become one of the factor of decreasing selling in Blackbone Coffee. Therefore creative ideas are needed to hold the business on.

The  goal  of  this  study  is  to  explain  the  influence  of  the  café’s  atmosphere, promotion appeal, and product’s variety to the purchase decision, where the merk image is used as the intervening variable between the café’s atmosphere, promotion appeal, and product’s variety of the purchase decision in the Blackbone café. Those factors have the biggest impact in the purchase decision by the customers. Sample were collected from 100 respondents. Respondents' answers were analyzed by Multiple Linear Regression using SPSS program.

The result show that café’s atmosphere, promotion appeal, and product variety has positive and significant impact on merk image variable. 0,383 for café atmosphere, 0,161 for promotion appeal, and 0,459 for product variety. Brand image as the intervening variable has positive and significant impact on purchase decision variable with 0,443.

Keywords: Brand image, café’s atmosphere, product variety, promotion appeal, and purchase decision

Penulis: Yessi Lestari, Harry Soesanto

Kode Jurnal: jpmanajemendd171011

Paket Lengkap Efek Leader-Member Exchange (Lmx) Dan Percieved Organizational Support (Pos) Terhadap Janji Afektif (Studi Kasus Pada Karyawan Rumah Sakit Mekar Sari Bekasi)

Abstract: This research is aim to analyze the influence of member exchange (LMX) and perceived organizational support (POS) against affective commitment through employee of Mekarsari Hospital in Bekasi. The utilization of Affective Commitment can be an excuse for the hospital in improving the quality of health services that provided.

The population used in this research is the imployees of Mekarsari Hospital in bekasi according to the characteristics specified. This research method is using multiple regression analysis technique by taking samples with total sampling method which the samples used were 120 respondents. Data obtained from the questionnaire that were distributed directly to employess then processed and analyzed using SPSS program.

The results showed that the independent variables in this study, Leader- Member Exchange (LMX) has a positive and significant impact on Affective Commitment with the value of Standardization Coefficient in the amount of β 0, 404. Furthermore, the Perceived Organizational Support (POS) variable has positive and significant impact on affective commitment employees with a value of Standardized Coefficients in the amount of β 0, 263.

Keywords: Organizational Commitment, Affective Commitment, Leader- Member Exhange, Percieved Organizational Support

Penulis: Yogi Harthantyo, Mudji Rahardjo

Kode Jurnal: jpmanajemendd171012

Paket Lengkap Analisis Efek Antisipasi Nilai Pelanggan Dan Komunikasi Pemasaran Terhadap Minat Mengadopsi (Studi Pada Produk Telkom Indihome Triple Play Semarang)

Abstract: In this modern era, the need for technology, information and communication is growing rapidly. As the need grow greater, service providers are required to present a service that can follow the development of technology but in accordance with the needs and accepted by the society. Telecomunication and Network companies in Indonesia offer  many attractive products and with various benefits as a form of competition. As one of telekomunication company in indonesia, PT. Telekomunikasi Indonesia Tbk (Persero) or Telkom, presents their innovative product called Indihome Triple Play. This product combine three services in one product, that  consist of High Speed Internet on Fiber, Phone, dan Interactive TV. This research aimed to analyze the effect of Customer Value Anticipation and Marketing Communication on Intention to Adopt.

The sample in this study is 130 respondents of Indihome Triple Play customers, using the method of Structural Equation Modeling (SEM) The results of this study indicate that Customer Value Anticipation and Marketing Communication have positive and significant influence on Product Innovativeness (as intervening variable), and Product Innovativeness has positive and significant effect on Intention to Adopt.

Keywords: Customer Value Anticipation, Marketing Communication, Intention to Adopt, Product Innovativeness, Telecommunication technology, Service Provider

Penulis: Yunita Chandra Hapsari, I Made Sukresna

Kode Jurnal: jpmanajemendd171013

Paket Lengkap Analisis Faktor Pembedaan Keputusan Membeli Pakaian Di Freshmart Pundak Manado (Studi Pada Konsumen Laki-Laki Dan Perempuan Serta Pembelian Yang Direncanakan Dan Pembelian Yang Tidak Direncanakan)

Abstrak: Tujuan penelitian ini yaitu untuk menganalisa faktor-faktor yang membedakan keputusan membeli pada konsumen laki-laki dan perempuan serta pembelian yang direncanakan dan pembelian yang tidak direncanakan, dan untuk melihat faktor mana yang paling secara umum dikuasai dari antara ke-10 faktor tersebut, yang mempengaruhi keputusan membeli pada jenis konsumen di atas. Penelitian ini mengunakan penelitian komparatif (uji perbedaan), dimana 2 hal yang akan diuji, yaitu sikap pembelian laki-laki dan perempuan serta konsumen yang berbelanja dengan rujukan direncanakan dan tidak direncanakan (inpusif buying). Hasil penelitian mengatakan variabel produk (X1), harga (X2), kawasan (X3), promosi (X4), kualitas layanan (X5), motivasi membeli (X6), kepribadian konsumen (X7), kelompok referensi (X8) mempunyai dampak yang besar baik bagi konsumen laki-laki maupun konsumen perempuan dan bahkan didapati perbedaan yang signifikan antara keduanya dalam memutuskan membeli suatu barang. Variabel motivasi membeli (X6) merupakan variabel yang paling berpengaruh. Selanjutnya pembelian yang tidak direncanakan juga mempunyai potensi untuk meningkatkan keputusan pembelian secara positif.

Kata Kunci: faktor pembeda keputusan pembelian, konsumen laki-laki dan wanita, pembelian direncanakan dan tidak direncanakan

Penulis: Jane G. Poluan, Reitty L. Samadi

Kode Jurnal: jpmanajemendd171014

Paket Lengkap Analisis Imbas Kompensasi Dan Lingkungan Kerja Fisik Terhadap Loyalitas Kerja Karyawan Melalui Kepuasan Kerja Karyawan Sebagai Variabel Intervening (Studi Pada Kantor Direksi Pt Perkebunan Nusantara Ix Divisi Tanaman Tahunan)

Abstract: There is a research gap in previous studies between the influence of compensation on job satisfaction and employee loyalty, and the influence between the physical work environment on job satisfaction and employee loyalty. So that research aims to determine the influence of compensation and physichal work environment towards employee loyalty that mediated by job satisfaction at Office Directors of PT Perkebunan Nusantara IX Divisi Tanaman Tahunan Semarang.

The sampling method used on this research is proportional random sampling. Data was collected through questionnares to 60 respondents who are employees at Office Directors of PT Perkebunan Nusantara IX Divisi Tanaman Tahunan Semarang. The techniques of data analysis in this research includes the test of validiy, reliability, classical assumptions test, path analysis, Sobel test to examine the mediation effect, and hypothesis test.

The results of analysis and discussion indicates that compensation and job satisfaction had positive and significant effect on employee loyalty. While physical work environment has no significant effect on employee loyalty. Furthermore, job satisfaction is proven as perantara relathionship between compensation and physical work environment on employee loyalty.

Keywords: compensation, physical work environment, job satisfaction and employee loyalty

Penulis: Zahrah Putri Ramadhani, Mudji Rahardjo

Kode Jurnal: jpmanajemendd171015

Paket Lengkap Comparative Analysis Of Work Life Balance And Working Environment Between Male And Female Employees In Pt Bank Tabungan Negara (Persero) Tbk Manado

Abstract: Employees are the most important part of a company, especially in PT Bank Tabungan Negara (Persero)Tbk Manado with a good performance of employee it can increase the company’s values. With that condition Researcher want to help PT Bank Tabungan Negara Manado to to see is there any significant different in Work Life Balance and Working Environment between Male and Female employees. The researcher analyzes data based on primary data and secondary data by using SPSS software while, primary data is collected by distributing 100 questionnaires to 50 male and 50 female employee of PT Bank Tabungan Negara (Persero) Tbk. Secondary data is collected by reading various books, journal and browsing the internet. The researcher uses Independent Sample T-test. By using Independent sample T-test the result shows that there is no significant difference between Male and Female Customer in Work Life Balance and Working Environment. Based on the results, the data is normally distributed and homogenous. The researcher recommends for PT Bank Tabungan Negara (Persero) Tbk Manado no need to make a different between male and female employee in Work Life Balance and Work Environment.

Keywords: work life balance, working environment, independent sample t-test, gender, banking sector

Penulis: Pamela Felita Sambouw, David P.E Saerang, Farlane S. Rumokoy

Kode Jurnal: jpmanajemendd171016

Paket Lengkap Imbas Salesmanship, Kualitas Korelasi Dan Nilai Konsumen Terhadap Loyalitas Konsumen Mebel Pada Pt. Mustika Jati Jepara

Abstract: This study aimed to analyze the influence of salesmanship, relationship quality, and consumer value on consumer loyalty and also to determine which variables are the dominant influence among three variables salesmanship, relationship quality, and consumer value on consumer loyalty.

The population used in this research is the consumer who has ever bought furniture at PT.MUSTIKA JATI JEPARA, Jl. KH. Wahid Hasyim KM 2, Jepara. The samples are obtained by using purposive sampling method, that the sampling technique is based on certain characteristics, which is considered to have links with the characteristics of the population that has been determination before. Methods of data analysis using multiple linear regression analysis.

The results showed that the variables of salesmanship, relationship quality and consumer value simultaneously significant effect on consumer loyalty. Then partially variable relationship quality has the highest significant effect on consumer loyalty, while the consumers value have influence with significance level to the second highest on consumer loyalty, and salesmanship has the lowest significant influence on consumer loyalty .

Keywords: salesmanship, Relationship Quality, customer relationship, customer service, consumers Value

Penulis: Muhammad Afif Khoiruddin, Rizal Hari Magnadi

Kode Jurnal: jpmanajemendd171017

Paket Lengkap Comparative Research Of Job Satisfaction And Job Involvement Between Male And Female In Freshmart Pundak Mall Manado

Abstract: To motivate employees the company must pay more attention on their job satisfaction and job involvement. A gender difference appears on satisfaction and involvement, because each gender tends to give a different perception. By knowing what each gender perception toward each variable, this research aims to see if there is significant difference between male and female employees. This research used a quantitative method. The sample of this research is male and female employees in Freshmart Bahu Mall Manado. The number of respondents is 100 employees consist of 50 male and 50 female respondents. Simple random sampling was adopted to select the respondents. The data are collected by questionnaires. The result of this research shows there are no significant differences in terms of job satisfaction and job involvement between male and female employees. The management of company may consider about the job satisfaction and job involvement and should maintaining this current condition, as well as performance, improve the service and quality of employees both for male and female employees.

Keywords: male employees, female employees, job satisfaction, job involvement

Penulis: Tsania  Zumrotin, Linda Lambey, Johan Tumiwa

Kode Jurnal: jpmanajemendd171018

Paket Lengkap Influence Of Firm Size And Board Size Towards Capital Structure Decision (Case Study: State-Owned Enterprise Bank In Indonesia)

Abstract: The purpose of this research is to analyze the impact of Firm Size and Board Size toward Capital Structure simultaneously and partially. The objects of this research are state-owned enterprise banks that are listed in Indonesia Stock Exchange. This research is an associative study and used quantitative method which utilizes multiple regression analysis as the tool of analysis. Firm Size, Board Size and Capital Structure data of all banks were obtained for 10 years period each bank. The research results show that Firm Size did not give any significant impact toward Capital Structure partially, while Board Size, partially, gave significant impact toward Capital Structure. Simultaneously, Board Size and Firm Size give a significant impact toward Capital Structure. There are still a large part of what influences capital structure decision in Indonesian state-owned banks that should be examined, since these two variables examined in this research only provides 41.3% explanation.

Keywords: capital structure, firm size, board size

Penulis: Pangkey Hannah Maria Magdalena, Sifrid S Pangemanan, Joy Elly Tulung

Kode Jurnal: jpmanajemendd171019

Paket Lengkap Analisis Seni Administrasi Diferensiasi Produk, Kualitas Layanan, Dan Gambaran Merek Terhadap Keunggulan Bersaing Pada Pt. Bank Central Asia, Tbk. Kantor Cabang Utama Manado

Abstrak: Tujuan dari penelitian ini yaitu untuk mengetahui apakah Diferensiasi Produk, Kualitas Layanan, dan Citra Merek kuat terhadap keunggulan bersaing pada PT. Bank Central Asia, Tbk. Kantor Cabang Utama Manado baik secara simultan maupun parsial. Penelitian ini merupakan penelitian asosiatif yang dilakukan selama 6 bulan. Sampel pada penelitian ini berjumlah 100 responden dan data diperoleh dengan berbagi kuisioner kepada nasabah yang menabung di lebih dari dua bank. Data tersebut lalu diolah memakai kegiatan SPSS 2.0. Hasil uji membuktikan bahwa variabel Diferensiasi Produk dan Kualitas Layanan kuat secara signifikan baik itu parsial maupun simultan terhadap Keunggulan Bersaing. Sedangkan untuk variabel Citra Merek secara parsial tidak kuat secara signifikan terhadap Keunggulan Bersaing. Untuk itu, perusahaan harus mempertahankan Diferensiasi Produk dan Kualitas Layanan yang ada semoga unggul dalam bersaing.

Kata Kunci: diferensiasi produk, kualitas layanan, gambaran merek, keunggulan bersaing

Penulis: Omega Wulan Wilar, Frederik G. Worang, Djurwaty Soepeno

Kode Jurnal: jpmanajemendd171020

Paket Lengkap Imbas Kualitas Kehidupan Kerja Terhadap Janji Organisasi Melalui Motivasi Kerja Sebagai Variabel Intervening (Studi Pada Pt. Pelabuhan Indonesia Iii Cabang Tanjung Perak Surabaya)

ABSTRAK: Sumber Daya Manusia (SDM) yang berkualitas dalam suatu organisasi pada ketika ini merupakan suatu hal yang harus diperhatikan. Terlebih lagi ketika impian organisasi atau perusahaan untuk mempunyai keunggulan bersaing menuntut mereka untuk meningkatakan kualitas sumberdaya insan yang dimilikinya. Untuk mewujudkan sumber daya insan yang berkualitas tersebut tidak akan terlepas dari keberhasilan pihak administrasi organisasi untuk membuat pengelolaan sumber daya insan yang optimal melalui motivasi kerja dan kualitas kehidupan kerja.

Tujuan dari penelitian ini ialah untuk menguji efek kualitas kehidupan kerja terhadap janji organisasi yang dimediasi oleh motivasi kerja (Studi pada PT. Pelabuhan Indonesia III Cabang Tanjung Perak Surabaya). Jenis penelitian ini ialah penelitian kausalitas, dengan pendekatan kuantitatif. Penelitian ini memakai teknik stratified non random sampling dan di analisis memakai Structural Equation Modeling(SEM). Penelitian ini memakai sampel sebanyak 148 responden yang diambil dari karyawan PT. Pelabuhan Indonesia III Cabang Tanjung Perak Surabaya. Skala pengukuran dalam penelitian ini memakai skala likert.

Hasil penelitian menawarkan bahwa terdapat efek pribadi yang signifikan pada variabel kualitas kehidupan kerja terhadap motivasi kerja dengan nilai 0,901. Terdapat pula efek pribadi yang signifikan dari variabel motivasi kerja terhadap janji organisasi dengan nilai 1,101. Namun tidak terdapat efek pribadi dari variabel kualitas kehidupan kerja terhadap janji organisasi dengan nilai -0,253.

Kata kunci: Kualitas Kehidupan Kerja, Motivasi Kerja, Komitmen Organisasi

Penulis: ARDI PRIAMBODO

Kode Jurnal: jpmanajemendd171021